Terms and Conditions

About Us

Pest Chase Termite and Pest Control Inc. is a family-owned pest control company serving homes and businesses in Alexandria, Virginia, and surrounding areas.

Use of the Website

You may use the Site for lawful purposes only and in a manner consistent with these Terms. You agree that you will not:

We reserve the right to restrict or terminate your access to the Site at any time, without notice, if we believe you have violated these Terms.

Our Services

The Site provides information about our pest control, termite, and related services and allows you to request a quote or contact us. Any descriptions of services on the Site are for general informational purposes and do not constitute a binding offer.

The specific scope, pricing, warranties, and terms of any service we provide will be set out in a separate service agreement, estimate, or invoice provided to you directly. In the event of a conflict between the Site and a signed service agreement, the service agreement governs.

Quotes, Estimates, and Scheduling

Requesting a quote through the Site does not create a binding contract for services. Quotes and estimates are based on the information you provide and may be subject to change following an on-site inspection or assessment of the actual conditions at your property.

Scheduling of services is subject to availability. We will make reasonable efforts to accommodate your preferred date and time but do not guarantee specific appointment slots.

Customer Responsibilities

To allow us to perform services safely and effectively, you agree to:

Failure to provide access or follow preparation instructions may affect the effectiveness of treatment and may result in additional charges or rescheduling.

Pricing and Payment

Prices for services will be communicated to you in your estimate or invoice. Unless otherwise agreed in writing, payment is due as stated on the invoice or service agreement. We reserve the right to update our pricing at any time, though changes will not affect services already agreed upon in a signed estimate.

Service Guarantees and Warranties

Any guarantee, warranty, or re-treatment policy applicable to a particular service will be described in your service agreement or invoice. Because pest activity can be influenced by factors outside our control, such as environmental conditions, property maintenance, and reinfestation from neighboring areas, we do not guarantee a specific result except as expressly stated in a written service agreement.

Licensing and Compliance

Pest Chase performs services in accordance with applicable state and federal regulations governing pest control and pesticide application. Our technicians apply products in a manner consistent with product labeling and regulatory requirements.

Intellectual Property

All content on the Site—including text, graphics, logos, images, and the overall design, is the property of Pest Chase or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may view and print content from the Site for your personal, non-commercial use only. You may not reproduce, distribute, modify, or republish any part of the Site without our prior written permission.

User Submissions

When you submit information through our contact or quote form, you represent that the information is accurate and that you have the right to provide it. You grant us permission to use the information you submit for the purpose of responding to your inquiry and providing our services. Please do not submit any confidential or sensitive information that you do not wish to share for these purposes. Our handling of your personal information is described in our Privacy Policy.

Third-Party Links

The Site may contain links to third-party websites and platforms, including social media profiles and embedded maps. These links are provided for your convenience. We do not control and are not responsible for the content, products, or practices of any third-party sites. Accessing third-party sites is at your own risk and subject to their terms and policies.

Disclaimer of Warranties

The Site and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free of viruses or other harmful components, or that the information on the Site is complete, accurate, or current.

Limitation of Liability

To the fullest extent permitted by law, Pest Chase and its owners, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site, including but not limited to lost profits, loss of data, or business interruption, even if we have been advised of the possibility of such damages.

Nothing in these Terms limits liability that cannot be limited or excluded under applicable law. Liability for the services we provide is governed by the terms of the applicable service agreement.

Indemnification

You agree to indemnify and hold harmless Pest Chase and its owners, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Site, you consent to the practices described in the Privacy Policy.

Governing Law

These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or the Site will be subject to the exclusive jurisdiction of the state and federal courts located in Virginia.

Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will revise the “Last Updated” date at the top of this page. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.