Privacy Policy

How Pest Chase Termite and Pest Control collects, uses, and protects the information you share with us

Effective Date: 28/06/2026

Last Updated: 28/06/2026

Pest Chase Termite and Pest Control Inc. (“Pest Chase,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect when you visit our website at https://www.pestchase.com (the “Site”) or contact us for our pest control services, how we use that information, and the choices you have.

By using our Site or submitting information through it, you agree to the practices described in this Privacy Policy.

Who We Are

Pest Chase Termite and Pest Control Inc. is a family-owned pest control company serving homes and businesses in Alexandria, Virginia, and surrounding areas.

  • Address: 4103 Duvawn St, Alexandria, VA 22310
  • Phone: (703) 626-0404
  • Email: [email protected]

Information We Collect

Information You Provide to Us

When you fill out our quote or contact form, request service, or otherwise communicate with us, we may collect:

  • Full name
  • Phone number
  • Email address
  • The message or service details you provide (for example, the type of pest issue, your property type, or your address when scheduling service)

You choose what to share with us. If you contact us by phone, we may also record details about your inquiry and service history.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically through cookies and similar technologies, including:

  • Your IP address and approximate location
  • Browser type and device information
  • Pages you visit, time spent on the Site, and links you click
  • The website or source that referred you to our Site

We use tools such as Google Analytics (through Google Site Kit) to help us understand how visitors use our Site. These tools may set their own cookies and are governed by their respective privacy policies.

How We Use Your Information

We use the information we collect to:

  • Respond to your quote requests, questions, and inquiries
  • Schedule, provide, and follow up on pest control services
  • Communicate with you about appointments, treatments, and service plans
  • Improve our Site, services, and customer experience
  • Maintain records of past service for your property
  • Send you service-related updates and, where permitted, promotional offers
  • Comply with legal obligations and protect our rights

We do not sell your personal information.

Cookies and Tracking Technologies

Cookies are small files stored on your device that help websites function and gather analytics. Our Site uses cookies to remember your preferences, measure traffic, and understand visitor behavior.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how some parts of the Site function. For more information about the analytics cookies we use, you can review Google’s privacy resources at https://policies.google.com/privacy.

How We Share Your Information

We may share your information only in the following limited circumstances:

  • Service providers. With trusted third parties who help us operate our business and Site (such as website hosting, analytics, scheduling, or communication tools), who are permitted to use your information only to perform services for us.
  • Legal requirements. When required by law, subpoena, or other legal process, or to protect the safety, rights, or property of Pest Chase, our customers, or others.
  • Business transfers. In connection with a merger, acquisition, or sale of business assets, where your information may be transferred as part of that transaction.

We do not sell or rent your personal information to third parties for their own marketing purposes.

Third-Party Links and Services

Our Site contains links to third-party platforms, including our profiles on Facebook, Instagram, Yelp, and an embedded Google Map. These third parties operate independently, and their use of your information is governed by their own privacy policies. We are not responsible for the privacy practices of websites or services we do not control. We encourage you to review their policies before sharing information with them.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as needed to respond to your inquiries, provide our services, maintain service records, and comply with our legal and business obligations. When information is no longer needed, we take steps to securely delete or anonymize it.

Your Privacy Choices

You have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal and recordkeeping requirements
  • Opt out of promotional communications at any time by following the unsubscribe instructions in our messages or contacting us directly

To exercise any of these choices, please contact us using the details in the “Contact Us” section below. Depending on where you live, additional privacy rights may apply to you under applicable state law, such as the Virginia Consumer Data Protection Act.

Children’s Privacy

Our Site and services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Do Not Track

Some browsers offer a “Do Not Track” (DNT) setting. Because there is no industry-standard way to respond to DNT signals, our Site does not currently respond to them. We continue to monitor developments in this area.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us

Pest Chase Termite and Pest Control Inc.


Have a pest problem?

Get a free, no-obligation quote from your local Alexandria experts.